配送ポリシー

Turnaround

Master Control's Woodshop Paddles:

All orders are shipped within 7-10 days.  We actually handmake these upon order for the customer.  Monday – Friday 9am – 5pm.

Master Control's Woodshop Decals:

All orders are shipped within 1-3 days Monday – Friday 9am – 5pm.

All other products: 

These products are shipped from manufacturer.  They will be shipped based on their policy.  We have no control when they ship.

CARRIERS

We use the following carriers to deliver our orders:

- Shipments for paddles & Decals: USPS
- For shipments from outside US, Manufacturer will use what they sue.

ORDER TRACKING

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

SHIPPING RATES

The rate charged for the shipping of your order is based on the weight & size of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

BACK ORDERS

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

LEGAL STUFF

Master Control's is not responsible for lost or damaged packages send via USPS.

On international shipments, Master Control's is not responsible for any non standard fees, customs or taxes, which are the responsibility of the customer to pay.

Master Control's does its best to pack your order securely and safely. If your products are damaged in transit, we will be happy to replace the product for you.